Quality Magnetite endeavors to be the leader in the markets we serve by generating value for our customers by providing the highest quality products with always on-time delivery. Our success will be achieved by implementing the highest standards for safety, operational excellence, technical innovation, and environmental stewardship as we become indispensable partners with our customers and as we create value for our employees, shareholders, suppliers, and the communities where we operate.
For our clients to realize value in doing business with Quality Magnetite, it requires us to focus on our core Values. They are:
Above all, we value and exercise safety in all aspects of our business. Our most important responsibility is to provide a safe work environment for our employees, customers, vendors, and any visitors that may enter our operations. Our goal is simple; Zero harm.
As our company name indicates, quality is paramount in our business. From our Quality Management System utilized in our supply chain process, to the superior products achieved from the proprietary technology applied in our material processing, to our in-house material testing laboratories, to the logistics fleet we own and operate, to our dedicated personnel and their interaction with our clients, quality is always evident.
Service – Providing best-in-industry service to our clients is what separates us from our competition. We value and sustain this by invariably demonstrating integrity from our sales team, reliability from our customer service staff, proficiency from our sourcing professionals, expertise from our processing personnel, dedication from our drivers, and most importantly, accountability from our leadership.
All Quality Magnetite employees understand that maintaining the highest standard of ethical behavior both professional and personal is fundamental to employment with the company. We conduct business in a manner that is always fair and within the law. We are mindful and protective of the environment where we operate. Our financial reporting adheres to the strictest standards of professionalism, honesty, integrity and transparency. Our employees are both responsible and accountable for their actions at home and at work.
Quality Magnetite’s Vision is to continually strive to carry out our mission by successfully operating and growing our business while always upholding the values we cherish.
Our goals in meeting this vision are: